DANIEL JAMES TERMS & POLICIES
TERMS & CONDITIONS
This website is operated by Daniel James Watches. Throughout the site, the terms “we,” “us” and “our” refer to Daniel James Watches. All users will be able to access the Daniel James Watches website, including all information, tools, and services available, conditioned upon your acceptance of the terms and conditions stated here.
By visiting our website and/ or purchasing a product from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.
All (including any new) features, tools and/or products which are added to the current store shall also be subject to the Terms of Service.
You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
We are not responsible if information on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
We reserve the right to refuse a watch return or refund without proper evidence of liability of damage being due to the Daniel James Watch Company. Evidence should be provided in the form of verified photographic and written evidence.
For information regarding our returns policy please refer to our FAQ’s page.
For information regarding our warranty policy, please refer to our FAQ’s page.
To contact us with any questions relating to our terms and conditions, please email info@danieljameswatches.co.uk.
RETURNS POLICY
If your watch arrives damaged, meaning that it was damaged by a third-party delivery service, not yourself, email us at info@danieljameswatches.co.uk to let us know. We will ask you to supply us with photographic evidence of the damage so that we may then verify the cause of the damage. Once we verify this accurately, we can then arrange for your watch to be returned and a replacement will be sent out to you.
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Daniel James Watches will not accept a return if damage to the product has been caused by the recipient of the product once it has been delivered by a third-party delivery provider.
If you are within your 2-year warranty, we will send you a pre-paid returns box. If you are outside of the 2-year warranty, you will be required to pay for a return.
PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.danieljameswatches.co.uk.
The personal information that we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
This Device Information is collected using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as your “Order Information.”
How we will use your personal information
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We also use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Your device information may also be used in remarketing campaigns.
How do you store, use, share and disclose your site visitors' personal information?
We share your Personal Information with third parties, as described above.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we might communicate with you
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, promote products, or as otherwise necessary to contact you to enforce our Terms and Conditions, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How you can withdraw your consent
If you don’t want us to process your data anymore, please contact us at info@danieljameswatches.co.uk.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at info@danieljameswatches.co.uk.
Targeted advertising
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Retaining your data
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18.